Privacy Policy

Last updated: 16th May 2026

1. Introduction

Welcome to www.letsdiscussdeath.co.uk (the "Site"). We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website, sign up for our email campaigns, or make a purchase, and tells you about your privacy rights and how the law protects you.

We are the "Data Controller" responsible for your personal data.

Our contact details:

  • Business Name: Let’s Discuss Death CIC

  • Email Address: hello@letsdiscussdeath.co.uk

  • Postal Address: 61 Columbia Road, London, E2 7RG

2. The Type of Personal Information We Collect

We currently collect and process the following categories of personal information:

  • Identity Data: First name and last name.

  • Contact Data: Email address, billing address, and delivery address.

  • Financial & Transaction Data: Bank account and payment card details (processed securely), details about payments to and from you, and details of products, services, or donations purchased through the Site.

  • Technical & Usage Data: Internet protocol (IP) address, browser type, time zone setting, operating system, and information about how you interact with our website.

3. How We Get Your Personal Information and Why We Have It

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You subscribe to our email campaigns or newsletter.

  • You use a contact form to reach out to us.

  • You make a purchase or transaction through our online store.

  • You browse our site, which automatically triggers the collection of Technical Data via cookies.

Lawful Bases for Processing

Under the UK General Data Protection Regulation (UK GDPR), the legal reasons we rely on to process this information are:

  1. Your Consent: You have explicitly given us permission to send you marketing and email campaigns. You can withdraw your consent at any time by clicking the "unsubscribe" link at the bottom of our emails.

  2. Contractual Obligation: We need to process your data (like your address and payment info) to fulfill an order, download, or service you have requested.

  3. Legitimate Interests: We use technical and usage data to maintain the security of our website and understand how visitors use it so we can improve the experience.

4. How We Share Your Personal Information

We will never sell your data. However, we use third-party services to operate our business. Because our site is built entirely on Squarespace, your data is shared with them as our primary Data Processor.

Squarespace securely manages:

  • Website Hosting & Infrastructure: Keeping the site live.

  • Squarespace Payments: Securely processing your transactions. We do not store your credit card details on our own servers; it is handled natively via Squarespace's encrypted payment infrastructure.

  • Squarespace Email Campaigns: Storing your email address and delivering the newsletters you sign up for.

International Data Transfers: Squarespace is a global company based outside the UK. Your data may be transferred and stored internationally (e.g., in the US). Squarespace ensures that appropriate legal safeguards (such as Standard Contractual Clauses approved by the UK) are in place to keep your data protected.

5. How We Store Your Data and For How Long

Your information is securely stored digitally within Squarespace’s secure, encrypted data centres.

We only keep your personal data for as long as necessary:

  • Email Campaign Data: Kept until you choose to unsubscribe or request that we delete your data.

  • Transaction Data: Kept for up to 6 years following a purchase to comply with UK tax and financial reporting laws.

6. Your Data Protection Rights

Under UK data protection law, you have rights including:

  • Right of access: You can ask us for copies of your personal information.

  • Right to rectification: You can ask us to correct information you think is inaccurate.

  • Right to erasure: You can ask us to wipe your personal information in certain circumstances.

  • Right to object/restrict: You can object to us processing your data, especially for direct marketing.

  • Right to data portability: You can ask us to transfer your data to another organisation or to you.

You do not need to pay a fee to exercise your rights. If you make a request, we have one month to respond to you. Please contact us at hello@letsdiscussdeath.co.uk to make a request.

7. Cookies

Our website uses cookies provided by Squarespace to run effectively, track site analytics, and remember store checkout preferences. You can manage your cookie preferences or opt-out via the cookie consent banner presented when you first land on our Site.

8. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint directly to us at hello@letsdiscussdeath.uk.

You can also complain to the ICO (Information Commissioner’s Office) if you are unhappy with how we have handled your data: